Pharmasafe
CR
Camden Road
+ 3 stores
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MP
Maya Patel
Lead pharmacist
Good afternoon, Maya
Tuesday, 14 May · 4 stores · 7 open
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⌘ K
AI
on
Open incidents
7
−3 vs last wk
Critical
High
Near misses · 7d
24
+18% — good
Median time to first action
2.4
h
Target ≤ 4h · across all severities
Reporting team
MP
DL
AO
MB
+8
12 of 14 reported this week
Where errors cluster
Last 14 days · all categories
All stores
All shifts
Camden Rd
Holborn
Soho
Kings X
Angel
9
9
8
7
8
8
6
6
8
9
9
7
9
9
8
6
6
8
9
7
7
9
9
7
7
9
8
6
6
8
9
Mon
Wed
Fri
Sun
Tue
Thu
Sat
Quiet
Busy
Top categories
Month to date
Dispensing — strength
18
LASA (look-alike)
12
Counselling missed
9
Cold-chain
5
Documentation
3
Recent reports
Filter and triage incoming incidents
All
Unresolved
Near miss
Mine
ID
Summary
Severity
Category
Store
When
PS-2418
Wrong strength caught at final check
You
Near miss
Dispensing
Camden
12m
ago
PS-2417
Counselling missed for new metformin script
D. Lin
Low
Counselling
Holborn
2h
ago
PS-2416
Cold-chain break: insulin returned to fridge late
A. Owusu
Medium
Storage
Camden
5h
ago
PS-2415
LASA confusion: hydroxyzine / hydralazine
M. Bashir
Near miss
LASA
Soho
1d
ago
PS-2414
Patient given duplicate dose during handover
P. Singh
High
Administration
Kings X
1d
ago
Co-pilot
Reading your reports · here all shift
PATTERN
Amoxicillin strength confusions are up 40% at Camden this month.
All 4 cases are near misses caught at final check. They share two factors: similar packaging and adjacent shelf placement.
View the 4 cases
Suggest a CAPA
Try asking
What patterns are emerging this month?
Show me similar incidents to PS-2418
Suggest CAPA actions for shelf mix-ups
Summarise dispensing errors for the audit
Earlier today
“Summarise this week for the huddle.”
12 reports, 9 near misses. 1 medium (cold-chain) actioned. Two recurring themes: LASA at Soho, strength mix-ups at Camden…
Open thread →
Ask co-pilot anything…