Terms of service

These Terms are between your organisation ("you") and DeepHuman Studios Ltd (registered in England & Wales). By signing up an org owner accepts these Terms on the organisation's behalf and confirms they have authority to do so.

PharmaSafe is currently in free beta. We do not charge for the service in this phase. Service is provided as-is, without an SLA. We may suspend access for misuse or to ship breaking changes, with reasonable notice.

You agree not to:

• Use PharmaSafe to harm patients, mislead inspectors, or fabricate audit trails.
• Reverse-engineer the platform or attempt to extract another customer's data.
• Upload content that is illegal under UK law (CSAM, malware, content that infringes IP).
• Use voice capture to record people who haven't consented to it.

Each org is responsible for what its members do. Misuse may result in suspension or termination without refund (there is no refund — it's free).

You own your data. We process it as set out in our Privacy Policy and the DPA. We don't sell it, we don't use it to train AI models, and we don't share it with third parties beyond the subprocessors named in the DPA.

PharmaSafe is provided as-is. We make no warranty of fitness for any particular purpose, including clinical safety assessments. Your clinical judgment remains your responsibility. To the extent permitted by law, our aggregate liability is capped at £100 during the free-beta phase (the nominal value).

Nothing in these Terms limits liability for death, personal injury caused by negligence, or fraud.

Either party may terminate for any reason on 30 days' notice. You can export your data via Settings before termination; we delete authored content 90 days after termination and retain only the anonymised audit trail.

English law governs. Disputes go to the courts of England & Wales. Before litigating either party shall give the other 30 days' notice and good-faith opportunity to resolve.